Terms of Service

Idiosynt, a product of Zazuria Labs LLC · Effective: July 19, 2026 · Last updated: October 17, 2026

These terms are an agreement between you and Zazuria Labs LLC (“Zazuria Labs,” “we,” “us”), a Delaware limited liability company, for your use of Idiosynt.

1. The service

Idiosynt provides a board of AI advisors (“wits”) that hold context about your business and are reachable in supported AI applications. Anyone 13 or older can create an account at idiosynt.com. What your account includes, including use of your wits in connected AI apps, depends on your plan, and plan details and pricing are shown before you subscribe. Where access is offered by invitation, these terms apply together with your invitation’s specifics (pricing, term).

2. Eligibility and your account

You must be 13 or older to use Idiosynt, and you confirm your age when you create an account. If you're under 18, a parent or legal guardian must have reviewed these Terms, agreed to be bound by them on your behalf, and consented to your use of the Service. We rely on that representation; a parent or guardian who did not give it should contact legal@idiosynt.com at once. We don't knowingly allow anyone under 13 to create an account. If we have actual knowledge that an account belongs to someone under 13, we close it and delete its information. We may ask you to verify your age.

Keep your login credentials private. You're responsible for anything that happens under your account.

3. Your content and your board

Everything you bring (documents, context, questions) and everything your board holds for you (memory, deliberations) is yours. You grant Zazuria Labs a license to host and process it solely to operate the service for you — nothing broader, and it ends when you delete or leave, except where the law requires brief retention.

4. Our software

The Idiosynt software, brand, and site are ours. No rights transfer beyond what these terms grant. Don’t copy, resell, or misrepresent affiliation.

5. The ownership commitments

These are service features, not marketing:

• Export: complete takeout of your board’s memory and deliberations, in standard formats, on request or self-serve.
• Deletion: deletion removes your content from production systems; residual copies in backups purge on schedule.
• Departure: you may leave at any time; export precedes account closure if you ask.

6. Acceptable use

Use the service lawfully. Don’t attempt to breach security, abuse rate limits, resell access, or use outputs to violate others’ rights. We may suspend accounts that endanger the service or other users, with notice where practicable.

7. Fees

Prices for each plan are shown on idiosynt.com and before you subscribe. Any applicable sales tax is calculated and shown at checkout before you pay; there are no other charges. A paid plan renews for the same period until you cancel it, and you can cancel at any time from your account settings; cancelling stops the next renewal. We tell you about any change in price before it applies to you. If you joined by invitation, the pricing in your invitation applies for the period it states.

Refunds. If a paid plan isn't right for you, you can ask for a full refund of your first payment within 7 days of being charged by emailing support@idiosynt.com. This applies once per account and to the first payment only, including the first payment after a free trial ends. Refunds go back to the original payment method, and the paid plan ends when the refund is issued. Other payments are not refundable, except where the law requires; cancelling stops future renewals.

If you're under 18, a paid plan must be purchased by a parent or legal guardian, who is responsible for the charges and receives the price, renewal, cancellation and refund terms before subscribing. The parent or guardian remains the payer for that subscription after you turn 18 unless the payer is changed through support@idiosynt.com.

8. Disclaimers, liability, and indemnification

To the fullest extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the Service will be uninterrupted or error-free, or that output will be accurate or suitable for your purposes. Counsel from wits is information to weigh, not professional financial, legal, tax, or medical advice — decisions remain yours.

To the fullest extent permitted by law, Zazuria Labs and its affiliates won’t be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or USD $100. Some jurisdictions don’t allow certain limitations, so some of these may not apply to you.

You agree to indemnify and hold harmless Zazuria Labs and its affiliates from claims, damages, and expenses arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

9. Termination

You may close your account any time (see §5). We may terminate for material breach with notice and, except where prohibited, an export window.

10. Governing law and disputes

If you're under 18, the parent or legal guardian who agreed to these Terms on your behalf is the party to this section.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Before formal proceedings, you agree to contact us and try to resolve any dispute informally within 30 days.

If we can’t resolve it, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration seated in Wilmington, Delaware, administered by the American Arbitration Association under its Commercial Arbitration Rules, with judgment on the award enforceable in any court of competent jurisdiction. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.

Disputes must be brought individually — class actions and class arbitrations are waived. If that waiver is found unenforceable as to a particular dispute, that dispute will proceed in the state or federal courts located in Delaware.

11. Changes

We may update these terms; material changes get advance notice to your account email. Continued use after the effective date is acceptance.

Contact

Zazuria Labs LLC · 8 The Green, Suite B, Dover, Delaware 19901, United States · legal@idiosynt.com